Refund policy

Unfortunately I cannot do returns for change of mind. If your piece has arrived in not perfect condition then please reach out via email at prudencecoburn@gmail.com to see if the damage could be repaired or discuss how to collect compensation from the Australia Post.

In some situations we can provide a refund or exchange of work, in this case we will require the piece to be returned in the same packaging as it was delivered and posted at the customers expense.

Please refer any complaints via direct email to prudencecoburn@gmail.com.

Print Care

Please keep your print covered until it is framed to avoid any damage to the surface. Be careful to avoid touching the surface of the print with your hands, use 2 hands to support your print to avoid any creasing and be extra careful of water, hard objects and adhesives as these can scratch the surface of your print.

After being framed, try to keep your print away from direct sunlight as UV rays can eventually affect the colours over time.

Please note, by making a purchase with me (thank you!) you agree to the above terms and conditions.